Refund Policy

Start with a request

For a return or exchange, email arevewet27@gmail.com no later than 30 days after your order is delivered. Identify the order, the checkout email and the item, and explain the reason. The 30-day period applies to requesting assistance; it is not a requirement that a return arrive at our premises within that period.

What can be returned

New merchandise is eligible under this policy. If you have changed your mind or selected the wrong item, it must be unused and in its original condition. We also handle damage, defects, incorrect items, missing parts and goods that differ materially from their description. Report such problems with useful photographs; their damaged condition does not itself disqualify them. Applicable non-excludable consumer rights are preserved.

Sending an approved return

Wait for approval and a confirmed return destination before posting the goods. The correspondence address is not a default return warehouse. A prepaid return label is provided free inside the original package. If you cannot find it or did not receive it, ask us for assistance. After approval, follow the return instructions and use that label for mailing. We do not impose a restocking fee or a renamed equivalent.

Replacement or repayment

We accept qualifying exchange requests, with approval and replacement availability determining the outcome. Refunds, once approved, are processed or initiated back to the original payment method within 10 days. The issuer or bank controls when the credit becomes visible. Free prepaid returns do not mean all outbound delivery services are free.