Payment Policy

Before authorizing payment

This store uses USD, United States dollars. Card payment is supported; the methods available for the transaction appear in checkout. Confirm the order total and any tax or delivery charge before submitting authorization.

If a transaction needs attention

Processing follows successful authorization. Billing details should correspond to the issuer’s records. Check an entry error or contact the issuer when a card is declined. A temporary authorization can appear before a completed charge, and the financial institution determines how quickly a released hold disappears.

Safe support requests

Use checkout to enter payment credentials. For help, go to Contact Us with your order reference and the problem you encountered. A support email should never contain your entire card number, card security code, password or verification code.

Refund timing

For an approved refund, we process or initiate repayment to the original method within 10 days. Allow separate time for the payment provider or bank to post that credit. Return eligibility, free prepaid labels and the approval procedure are described in the Refund Policy.